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Root Cause Analysis Instructors

Principal Instructor

IMG_6663Dr. Michael D. Quinn has 38 years in the nuclear and high hazard industry, including the past twelve years providing organizational and program recovery project management, corrective action program, root cause training and evaluation, and related consulting services to several industry sectors, including: the commercial nuclear power industry in the U.S. and Canada; U.S. Federal Agencies; and other high-hazard organizations seeking highly reliable performance.

Michael is a Principal in a consulting practice that engages the cross-cutting components (Human Performance, Problem Identification & Resolution, and Safety Culture) of an organization’s cornerstones to facilitate high hazard program turnarounds, remediate corrective action programs, and lead high consequence event root cause teams. He is licensed to provide training on the Phoenix Method of event investigation.

Michael holds a Doctorate of Science in Organizational Management Systems, a Masters in Business Administration with a focus in organizational behavior, and a Bachelor of Science Degree in Chemistry. He also earned a Senior Reactor Operator License from the US Nuclear Regulatory Commission.

Course Instructors

DragoMr. Joseph P. Drago, has over 35 years in the nuclear industry, and has held positions as researcher and safety compliance officer at U.S. national laboratories, reactor engineer and root cause analyst at commercial nuclear power plants, and safety assessor with the US Department of Energy. He has conducted, facilitated and led root cause investigation, management safety assessment and effectiveness review teams.

At the US DOE he was a site lead in the independent oversight office and a qualified Facility Representative. He has demonstrated the ability to evaluate complex situations, develop practical solutions and guide organizations through implementation. Joseph has a BS in Chemical Engineering, MS in Nuclear Engineering, and is a registered professional engineer.

Joseph is an associate in a consulting practice that engages the cross-cutting components (Human Performance, Problem Identification & Resolution, and Safety Culture) of an organization’s cornerstones to facilitate high hazard program turnarounds, remediate corrective action programs, and lead high consequence event root cause teams.

SwansonMr. Richard Swanson has over forty years of management and consulting experience with organizations in
high-hazard and capital-intensive technical industries. Line management responsibilities have included Engineering General Manager, Quality Assurance Director (covering both performance-based and compliance-based QA), Director of Project Management, Regulatory Affairs Director, and Construction Manager.

Clients have included: manufacturing organizations; Federal and state government agencies; nuclear and fossil generating companies; uranium enrichment facilities; electric transmission and distribution companies; and legal firms.

Mr. Swanson is a Licensed Professional Engineer (Mechanical), a Certified Naval Nuclear Engineer Officer and a Root Cause Investigator (Nuclear Safety Review Concepts Corporation (Phoenix Method) and ABS Consulting (SOURCE Method))

Dick holds an MBA (Finance) from Babson College, an M.S. (Engineering Management & Operations Research) from Northeastern University, and a B.S. (Operations Analysis & Naval Science) from the
U.S. Naval Academy.