Evaluation of Root Cause Analysis is an extensive three (3) day training course in evaluation, adequacy, and potential effectiveness of root cause reports. It is designed to train participants in evaluating the root cause analysis presented for their review. Participants will learn to apply critical evaluation skills needed to determine the quality of investigation and effectiveness of the proposed corrective actions.
This course is intended for: individuals (e.g., executive review teams, corrective action review boards, regulatory agencies) responsible for review and evaluation of root cause reports prepared by analysts. Previous Root Cause Analysis training and experience is helpful, however not necessary.
Course Instructors Dr. Michael D. Quinn
About the Root Cause Method
The Phoenix™ Method is a business-oriented, consequence-focused, significance-driven investigation process successfully applied for over 20 years in organizations and industries with a strong desire to avoid repeating mistakes and to prevent serious accidents or events from recurring. The Phoenix Method may be utilized to evaluate any event for which the adverse consequences can be defined – if the pain is describable, the Phoenix Method is applicable. The Phoenix Method has been used to analyze the causes of accidents and substandard results in the following applications:
- Hardware and Physical Equipment and Components
- Personnel, Organizational, & Programmatic Applications
Environments in which the Phoenix Root Cause Method has been applied
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Course Curriculum
Participants will learn to assess
- The suitability of the systematic methodology
- How the evaluation depth suits the significance of the problem
- Whether the root cause evaluation included all the relevant prior occurrences and factors
- How the “extent of condition” / “extent of cause” were addressed
- The quantitative or qualitative measures of success developed for determining the effectiveness of the corrective actions to prevent recurrence
- The schedule for implementation of the corrective actions
- The degree to which the root cause analysis reflects risk significance and regulatory compliance
- The role of the organization’s safety culture
- The adequacy of the proposed corrective actions
- The appropriateness of the corrective action(s) prioritization
